Wendy’s is an American based International privately owned fast food restaurant chain. It was founded by Dave Thomas in 1969 in Columbus, oho, the United States, and is headquartered in 1 Dave Thomas Boulevard, Dublin, Ohio, United States. The key people of the company are Dave Thomas (founder), Wendy Thomas (namesake), Emil Brolick (CEO, Director), John T. Schuessler (Former CEO, Chairman, and President). It has more than 6500 locations worldwide, and it is the world’s third largest hamburger fast food chain. The company was formerly known as Wendy’s/Arby’s Group, Inc. and changed its name to The Wendy’s Company in July 2011.
Wendy’s is collecting numerous customer feedback to understand their presence in their industry. They provide the utmost privilege for customers to even give rave or negative comments or feedback about their service.
Rules and Requirements for Survey
In order to perform the survey, please satisfy the below-mentioned requirements :
- Must have a valid email id.
- Computer or mobile tools with a stable internet connection
- Must be able to read either English or Spanish
- The participant age should be at least 18 years or above
- Operating Systems: Windows XP or Windows 7 or better, or Mac OS X Version 10.5.8 or better.
- Browser: Microsoft IE 8.0 or better, or Safari 5.0.6 or better, or Firefox or Chrome.
- Check for Javascript and Cookies are enabled on your device or not
- A recent receipt from Wendy’s restaurant.
- The contestant must be a U.S. resident.
Steps to Perform the Survey
Please follow the below mentioned steps to complete the survey without any issues:
- Visit the official website.
- Choose your language (English or Espagnol) and click on the button.
- Check your receipt for an 8 digit code prefixed by # near the Restaurant Number as shown in Image below). Enter the 8 digit number into the top text box in the website.
- Check your bill for the date of visit and time of visit near far right of the receipt and enter it into text boxes present respectively.
- After entering these codes, click on Next button on the bottom right.
- You will be redirected to the survey page.
- In the survey, you need to answer honestly to the given questions which will base on the following
- Overall Satisfaction at the store
- Friendliness of associate
- Appearance of associate
- Cleanliness of store
- Overall availability of associates
- Availability of stock
- Cleanliness of store
- After answering all the questions you need to provide your contact details if you want to enter into sweepstakes every month. If you don’t want means you can just ignore it.
- Then, submit your survey.
- Once your survey has been successfully submitted you will get a code which you need to make a note of that code on any side on your receipt to enjoy a free meal on your next visit.
Contact Details
The customer care executives are working hard to make sure that you should have the utmost pleasure of shopping with them.
Customer Care Available Timings:
Monday — Saturday: 7 a.m. – 10 p.m. (ET)
Sunday: 8 a.m. – 9 p.m. (ET)
Contact Number: (888)-624-8140